Case study: WIKI intranet based on TYPO3 for 41.000 employees

Author:

Rogier Hosman

Author Description:

In 1999 together with Dennis Reurings I founded, Drecomm Internet Intelligence. A company focussing on Content Management and OpenSource. With a background of business administration my knowledge of technique and programming was limited. On the other hand my knowledge of business processes and marketing helped out in the search for the best solutions for our clients. Due to this lack of technical knowledge I was able to really focus on the end user and his day to day struggle in using newly introduced techniques.

In the almost 10 years of our companies existance we were pleased to work for widely known companies like PPG, Procter & Gamble and the Rabobank each with its own customer specific challenges. With offices in Rotterdam, Amersfoort and Groningen we are a well known player in opensource integrations and especially TYPO3.

In my dailly activities as a customer consultant my main focus is still getting technique to work for users, while I often see the opposite happen. In the many TYPO3 implementations I have been involved with so far I am still getting excited seeing TYPO3 open new possiblities for our clients and watching clients getting excited learning more about TYPO3.

In my personal life I try to stay away from the internet, although I am not always successful in this I live a happy life with my girfriend our dog and three horses in the country side.

Abstract:

For PPG industries, a multinational organisation working in 60 countries and more than 41.000 employees, a R&D database + wiki of products and innovations has been developed in TYPO3.

Project aim:
Setup a intranet environment where both R&D staff as marketeers can publish complex product innovations in a WIKI like environment. Next make a benchemarking tool to easy benchemark PPG products to competitor products.

The tool should answer the following client questions:
“Want to introduce a new innovation but don’t know what is ‘hot’ in R&D or what has been successfully introduced in others?”

“Developing the same innovation in parallel in different parts of the business only to find out after the market introduction?”

“Trying to find a colleague of whom you don’t know the name but only where he or she should reside in the organization?”

“Know that the information that you are looking for is available but you don’t know where or the system is simply too complex?”

"How does PPG products perform compared to competitor products?"

TYPO3 characteristics:
- Dynamic attribute system (for searching, listing and
managing products)
- Record management throughout front-end (AJAX/jquery based)
- Imagegraph library for plotting spidercharts
- Structured WIKI like system for front-end editing
- Full LDAP/AD connection
- People search & Orgchart plugin
- WIKI front-end editing

Target Audience:

Business

Target OS:

All

Presentation:

Talk

Timeschedule:

Default